Responsibilities of ‘DART – Inventory Records Coordinator’ may include, but are not limited to:

• Timely analysis and resolution of Inbound EDI ASN grief from suppliers prior to receipt of material at facility
• Collaborate effectively with DART EDI coordinators & Client Leads to resolve ASN grief that requires additional information to resolve the ASN grief
• Escalate any repetitive or abnormal ASN grief that is observed in workflow to Client leads & Coordinators
• Troubleshoot any technical issues by coordinating with the respective teams
• Support ASN requests from facilities by collaborating with Suppliers to get on-time and accurate ASNs within 2 hours from the time of request
• Perform daily Quality audits to capture and fix the any process gaps
• Prepare daily and monthly metrics to monitor and improve the on-time ASN grief resolution
• Train and on-board new team members in the team on the process deliverables  

POSITION IMPACTS :

Incumbent is responsible to resolve inbound EDI ASN grief prior to receipt of material at the facility to ensure goods receipt is performed using ASN from suppliers that helps to improve receiving efficiency. Also, to support ASN requests for shipments with no ASNs from suppliers within 2 hours from the time of request.

JOB REQUIREMENTS :

• College or university degree in Commerce/Science/Engineering background
• 2-4 years of work experience in Supply Chain / Logistics / Warehouse inbound functions
• Experience with statistical analysis using MS Excel (create/edit pivot tables, v-lookups, etc., and interpret results)
• Effective oral and written communications skills required to collaborate with a wide variety of teams to achieve project deliverables
• Must be flexible to work in night shifts to have manage the workload for Caterpillar global clients

ADDITIONAL JOB REQUIREMENTS :

• Preferable to have working experience with multiple ERP systems like SAP, Mainframe, etc.
• Must have excellent analytical, complex problem-solving abilities
• Must have a strong customer focus and teamwork
• Ability to prioritize and multi-task various responsibilities
• Independently work on issue resolution and enhancements to existing solutions
• Preferable to have familiarity with EDI, Athena and Tableau applications