We are currently recruiting for an Intermediary Product Lead to join our team. This is a great job for someone who has previous experience and wishes to continue growing their career in one of the UK’s largest insurance companies.  We are flexible with location and the role can be based at one of our offices convenient to your location.

This is a B2B digital role, supporting the digital delivery team with strategic and day to day direction, and Life BU stakeholder management, whilst championing investment in the Intermediary digital platform (Connect). The role covers all Life BU products including Pensions/Wealth, Health and Protection. It supports agile, high cadence delivery by removing obstacles, providing leadership and direction to the Connect delivery team, by shaping requirements and prioritising the roadmap. The role holder will interface with the Business Unit (BU) and Operational Stakeholders and ensure the appropriate scope is delivered, risks managed, and BUs optimise deliveries with appropriate ‘go to market’ plans. The role will include an Operational lens, helping reduce intermediary telephony volumes and drive OPEX savings.

A bit about the job:

• Accountable for the end-to-end Intermediary experience and the quality of the customer outcomes
• Platform and delivery roadmap accountability across multiple programmes & funding sources
• Business liaison, interpreting requirements and communicating them into the Platform PO team
• Leading the delivery teams, resolving issues including resourcing accordingly to optimise delivery output
• Interfacing into BU, Ops & CMO areas to ensure optimal launch and on-going campaigning

Skills and experience we’re looking for:

• Digital delivery experience essential including successful Product Owner track record
• Subject matter experience is preferable
• Passion for high quality friction free CX essential
• Degree or equivalent Product Owner qualifications

What you’ll get for this role:

• Starting salary between £65,000 and £70,000 (depending on location, skills, experience, and qualifications)
• Generous pension (starting level Aviva contributes 8% when you contribute 2%)
• Eligibility for annual performance bonus
• Family friendly parental and carer’s leave
• 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
• Up to 40% discount for Aviva products
• Brilliant flexible benefits including electric cars
• Aviva Matching Share Plan and Save As You Earn scheme
• 21 volunteering hours per year