Insurance Client Service Supervisor - Personal Lines

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Support Agency Executive, Client Service Agents, and Producers by planning and directing operations of the service department of local agency.

Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.
1.Assist Agency Executive in reaching income and expense plan.
2.Supervise support team to assist producers, including setting goals, training, education, progress and reviews.
3.Effectively market insurance risks by maintaining contacts within the insurance industry so as to remain aware of trends, regulations, special programs, product lines and pricing policies.
4.Deliver timely, continuing advice and professional counsel to insureds through verbal and written communications.
5.Maintain sound, efficient procedures to coordinate work assignments, provide timely services and meet internal operating standards.
6.Service book of business as necessary.
7.Review all expiration and monthly reports and be responsible for their completion.
8.Due to changing business conditions, management may assign additional duties or functions to this position.
9.Coordinate referrals to insure quick response and maximum closing ratio.

Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.High School diploma or equivalent
2.Five years of agency experience in appropriate department business
3.Demonstrated ability to supervise associates
4.State issued agent\'s license
5.Superb interpersonal skills, both verbal and written
6.Demonstrated proficiency in basic computer applications such as Microsoft Office software products
7.Ability to travel, occasionally overnight

Desired Skills:
1. Knowledge of BB&T Insurance\'s automation system or ability to learn quickly

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.