About the role

The Products & Services (P&S) team within Group Commercial is tasked with delivering and managing end to end best-in-class products and services to support Vodafone’s differentiation in all our markets. The P&S team is organised in to four product portfolios, including innovation and FinTech.

The Innovation Team within the FinTech portfolio works across all portfolios and markets to ensure focus on innovation initiatives with the highest potential, effective use of resources, transparent performance measurement, impactful communication of priorities and results at all levels of the organisation. A key deliverable from the Innovation team is Launchpad. This is our annual global ideation programme through which any Vodafone employee can submit ideas to further Vodafone’s Purpose and Strategy. Every idea counts. Employees can submit ideas for improving the way we work, or new ideas for helping customers. The role of the LaunchPad Program Support is to assist the Senior Pipeline Manager / LaunchPad Program Manager to coordinate and execute the program through all the phases.

Role Purpose

• Support the Global Innovation team and broader P & S organization in defining and implementing our P & S Innovation Strategy.
• Be a key contributor to the Innovation Council community, with good awareness of tech trends and rich understanding of exciting new technologies such as XR/VR/MR, Mobile Gaming, Smarthome and FinTech.
• Support the Senior Pipeline Manager in running the annual Launchpad campaign including;
• Evolving the existing process for ideas to be submitted, evaluated, and progressed as per the learnings from previous LaunchPad campaigns
• Run the governance of the campaign, ensuring timelines and milestones are met
• Be a key point of contact across Vodafone Group and local markets for the campaign
• Manage relationship with external partners within the Vodafone Technology, Security, Legal and Comms guidelines, and processes 
• Support the Innovation Delivery Leads in delivering prototypes and minimum viable products to our customers, this will include activities such as;
• Owning specific workstreams, such as commercial and go to market activity with markets
• Business development and relationship management with third parties looking to go-launch new products and services with Vodafone
• Testing prototypes and giving real world feedback on concepts
• Acting as a ‘product owner’ on specific initiatives, briefing market insight, overseeing product design/UX/UI development and market testing

Key accountabilities and decision ownership

• Stakeholder management for Launchpad and Innovation Council
• EvolveLaunchPad campaign based on ongoing feedback and previous lessons learnt
• Own specific deliverables for innovation delivery projects (prototyping/MVPs)
• Partnership and business development with innovation partners

Core competencies, knowledge and experience

• Good interpersonal and communication skills
• Creative and Innovative thinking
• Good knowledge of consumer products & services and wider Vodafone business units and markets
• Passion and curiosity for new consumer technologies and trends

Must have technical/professional qualifications

• Excel, PowerPoint skills
• Team player in international/matrix environment