The Inbound Sales Representative is a full-time position currently working in the office with the possibility to have flexible work from home options long-term. This role can require office-based work or a combination of work from home and office-based work at any time based on business needs. This is a highly consultative sales opportunity. Call center hours of operation are 8am – 11pm, Mon – Fri and 9am – 9pm, Sat; shift schedule will be determined at time of hire and subject to change.

As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $48,191. This reflects the fulltime hourly base rate of at least $15.79 and target commission is $1,279 a month. There is potential to earn up to and beyond $75,000 annually as a high performer. Employees also receive a ramp period of 2 months to adjust to commission earnings and an annual continued performance bonus of up to $1000.

You must live within the area of Hampton Roads, VA.

What You’ll Do

You’ll make residential customers feel “at home” with our products and services.  That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls.

This is a quota, commission-based gig, so your earnings are in your hands.  One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer.

You’ll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you’ll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching.

What’s In It For You?

• You’ll be sold on Cox’s great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.

• Good work should be rewarded, and not just with a healthy paycheck.  The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions.  We also know, it’s important to work alongside colleagues who “get you”.  At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.

• Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility.