POSITION SUMMARY

The Implementation Business Architect is responsible for working directly with clients to analyze business operations and recommend solutions that align with client goals.  These solutions may be unique for each implementation.  Maintains current knowledge of eviCore programs, platforms and solutions and understands how each can be adapted to meet client objectives.  Establishes relationships with client Business/Workstream owners, leads the requirements definition process and responsible for the documentation of decisions and the solution.  This position will manage multiple, concurrent projects and drive working sessions with clients to ensure expectations and direction are aligned and timelines are being met.    

Primary Functions

• Ability to gather required information from the client to evaluate objectives, goals, and scope to create a feasible solution
• understanding client strategy and developing positive relationships with a client’s business stakeholders
• Demonstrate and promote a genuine concern for the stakeholder, listen fully and actively to truly understand what others are saying, make decisions based on an understanding of the real stakeholder need
• Influence stakeholders in a clear, confident and collaborative manner when articulating concepts, challenges, complexities in order to drive standards and best practices. 
• Remaining current on eviCore’s platforms, programs and processes and understanding how each can be adapted to meet client needs
• Collaborate across multiple internal teams (e.g. Product, Client Experience, IT) to ensure successful design and delivery of solutions
• Working closely with the project manager, technical architect, provider engagement and the rest of the implementation team to create and document the solution
• Create workflows documenting the solution
• Work with internal product/programs to validate business decisions when needed
• Manage, define and document risks along with mitigation strategies
• Serve as liaison between technical and non-technical departments in order to ensure that all targets and requirements are met

Key Qualifications

• Bachelor’s degree preferred
• 4+ years experience in Healthcare Operations or Healthcare IT preferred
• Experience developing solutions through consulting and/or requirements definition sessions
• Demonstrated knowledge of eviCore systems, products and services
• Project / implementation management experience  
• Strong analytical, planning, problem identification and resolution skills required
• Technical acumen, with ability to network, influence and collaborate cross functionally
• Ability to work in a flexible and ambiguous environment
• Excellent communication (written and oral), facilitation, and presentation skills
• Proficient with Microsoft Office - Word, Powerpoint, and Excel
• Travel may be required

This role is WAH/Flex which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.