Job Introduction

Are you looking for a new Image Coordinator role that gives you the chance to use your creativity and organisational skills on a daily basis? Are you searching for a role that gives you the opportunity to work within a creative team and some of the best creative talent in the fashion industry? Looking for a company that wants to help further your career as well as provide you with an exciting, inspiring and fun place to work?

If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for!

Role Responsibility

As our Image Coordinator, you will support image management across our Photostudio sites and workflow; working closely with the Photostudio teams, as well as internal and external stakeholders, you will be responsible for supporting the delivery of high-volume e-commerce imagery, reviewing assets produced and supporting the team in delivering imagery on time, while maintaining quality. You will need to be confident in coordinating a high-volume workload and building relationships, with a flexible attitude.

Key Responsibilities

• Coordinating Special Projects; including Site Clean Up & resolving imagery issues preventing stock not showing on site
• Working closely with key stakeholders in Buying; processing supplier imagery & expanding your network
• Responsible for the QA process of images for Selfridges.com
• Manage upload of assets through workflow tool to Scene 7
• Responsible for dealing with image queries effectively and efficiently from internal and external stakeholders
• Ensuring assets follow internal guidelines, are formatted and named accurately

• Responsible for communicating any image discrepancies to the relevant stakeholders
• Be an expert on the Selfridges style guidelines, supporting studio documentation and updating these where necessary
• Maintaining the quality of imagery online, regularly site walking to identify and rectify issues  
• Supporting team KPIs and department SLAs to ensure seamless image management process
• Understanding of the studio process and the storage of imagery

The Ideal Candidate

• Minimum 2 years’ experience working in production or asset coordination
• Preferable experience working in an e-commerce or studio environment
• Excellent attention to detail
• Ability to work under pressure on multiple tasks, remain focussed and maintain deadlines
• Strong relationship building skills
• Calm and professional personality
• Proactive and flexible attitude
• Knowledge of photography and retouching techniques
• Knowledge of Windows and MS Office
• Strong customer focus
• Demonstrate collaborative skills
• Excellent organisation and communication skills
• Problem solver with a can-do attitude

About the Company

Our Creative Spirit 

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome. 

Our Awards Cabinet 

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.

Our Future 

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences. 

Everyone is welcome

We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are Selfridges.

The Fun Stuff  

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year. 

Other benefits and rewards include:

• Generous bonus and/or commission scheme 
• Discounted gym memberships 
• Pension contributions  
• Annual travel pass and cycle to work schemes 
• Up to five paid volunteering days
• Access to a wide range of training programmes to help your career development