Becoming an HR Advisor within Capita HR Solutions:

We are currently looking for an experienced, confident HR Generalist to take up the role of HR-Advisor within our busy HR Shared Service Centre in Belfast.

As HR Advisor, you will provide advice and guidance to client line management on transactional HR issues including policies and procedures and employee relations matters, undertake workplace investigations and provide an HR service on a wide variety of HR related initiatives.  

The role requires someone who has experience of taking the lead on conducting Employee Relations investigations into Discipline, Grievance and Dignity at Work cases.

What you’ll be doing:

• Provide HR and Employee Relations case management services in accordance with relevant legislation, current client policies and procedures, Cases and Precedents databases and best practice.
• Demonstrate sensitivity to the client and provide a proactive structured approach to all case investigation activities, through to the documentation and presentation of reports and case closure.
• Seek and take direction from client HR where appropriate and follow case escalation procedures in accordance with any agreed protocol.
• Contribute to the development of the Cases and Precedents databases as appropriate.
• Regularly report on case workload progress to the relevant Manager and escalate service management issues as appropriate.
• Be responsible for the quality and timeliness of case management support delivered in relation to Equal Opportunities, Discipline and Grievance, Employment Tribunals, Performance Management Appeals, complaints to external bodies.
• Provide support and to lead when appropriate on a range of HR initiatives within the post holder’s sphere of knowledge and experience, to a variety of client organisations. 
• Supervise work of others as required.
• Participate in training activities, ongoing coaching, CPD and agreeing personal objectives.

What we’re looking for:

• Must have experience in a HR advisory role.
• Experience of providing professional HR advice and guidance on Employee Relations matters.
• Demonstrable knowledge of employment law and best practice HR.
• Practical and demonstrable experience of taking a lead in investigating cases covering Discipline, Dignity at Work or Grievances.
• To be an associate member of CIPD at level 5

About HR Solutions

Capita HR Solutions helps employers to maximise the performance of their HR functions from core transactional services, through to complete organisational transformation. We meet the HR service needs of our clients by listening to the challenges they face and working with them to create an approach that suits their business, culture and people.

From simple transactional services through to organisational transformation, we use a flexible approach to maximise the performance of HR functions and drive greater efficiency for businesses. Join us here and you’ll be transforming HR operations around the country.

HR Solutions are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

What’s in it for you?

• A competitive basic salary

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19.

The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin,

nationality, religion or beliefs, disability, age, political opinions or trade union membership.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.