We are currently seeking a Communications Lead to work with the senior leaders for Delivery, Strategy & Product, Consulting & Transformation and Business Development, the Head of Communications, and the People team, to deliver communications to in the Public Service division that will increase the engagement, retention and pride of our people.

It’s an exciting time to join our division. This is a brand-new role, part of the Corporate Affairs and Marketing function supporting a brand-new division – Public Service – which brings together capabilities from across Capita, to improve productivity for Government clients and improve citizen experience.

We have recently moved to a matrix operating model, so the successful candidate will be working with multiple stakeholders, including the market sector communications leads, to design and deliver the scope of communications for our horizontals which comprise Delivery, Strategy & Product, Consulting & Transformation and Business Development.

Reporting to the Head of Communications you will work across all parties to produce creative, engaging and professional communications that meet the requirements of colleagues in these areas.

You will be part of a team of supportive, passionate, creative communications professionals who will help you to develop your skills and learn new ones. No day will be the same, but every day the work you do will help us to create better outcomes for our colleagues and the clients and communities they serve.

Job title:

Horizontals Communications Lead

Job Description:

What you’ll be doing: 

·       Scope and deliver communications outputs to support employee engagement and communications across Delivery, Strategy & Product, Consulting & Transformation and Business Development in the Public Service division 

·       Develop and deliver operational communications to the right audiences at the right time via the right channel  

·       Work with the senior leadership teams in comprise Delivery, Strategy & Product, Consulting & Transformation and Business Development to develop, create and coordinate delivery of communications channels to drive engagement 

·       Nurture and develop colleagues’ affinity to the professions they are aligned to and to complement the sense of belonging they feel to the Market Sector, contracts and businesses they serve 

·       Work with the Head of Communications and Sector comms leads to ensure the effective rollout of divisional employee engagement initiatives to colleagues  

·       Roll out Group and Divisional communications through an efficient and effective cascade 

What we’re looking for: 

·       Solid communications experience 

·       Comfortable working with a blank slate 

·       A trusted, influential, resilient and motivating communications professional 

·       Self-starter with strong understanding of communications principles 

·       Experience managing senior internal stakeholders 

·       Excellent verbal and written communications experience 

·       Poppulo and Microsoft Teams / Teams Live experience beneficial 

·       Agile, resilient, ability to deliver to tight deadlines 

About Capita Group Corporate Affairs 

Our Corporate Affairs Function is one of Capita’s central corporate functions and is protecting and enhancing Capita’s reputation for the future. We’re owning our Corporate narrative and creating consistent internal and external communications to engage with employees, media, politicians and more. Join us and discover better as you transform Capita’s Corporate image and help to build a stronger brand for tomorrow. 

What’s in it for you? 

·       A competitive basic salary  

·       23 days’ holiday (rising to 27) with the opportunity to buy extra leave 

·       The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice 

·       Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more  

·       Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology 

·       Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform 

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you. 

What we hope you’ll do next: 

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. 

To view our Covid-19 and process adjustments information, please visit the Capita Careers site. 

Equal Opportunities 

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience, so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive