Summary

We have an opportunity for a Team Leader to support our Holiday Cottage Cleaners at Golden Cap Estate & West Bexington. 

Duration: Permanent

Hours: 37.5 hours per week. Typical shift 9am - 5pm. 

Salary: Â£19,500 per annum (£10 per hour)

Internally you will be known as 'Holidays Operation Team Leader'

What it's like to work here

Due to the rural location of the cottages, careful driving is required on approach.

To find out more about the cottages visit www.nationaltrust.org.uk/holidays

What you'll be doing

You will induct new staff and support the provision of an efficient, effective and flexible service ensuring cover for changeovers, service cleans and house opening achieving very high standards of presentation; co-ordination of routine maintenance and repairs, and deal with customer queries in line with the NT Holidays Toolkit.

Health and Safety compliance and good environmental management is essential.  You will be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety.

Please read the role profile attached.

Who we're looking for

To excel at this role, you'll need to have;

•Practical experience in an operational role in a holiday operating environment

•A good understanding of necessary standards of housekeeping, presentation and maintenance

•Some supervisory experience, good people skills, confidence dealing with a variety of situations including incidents and complaints

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary