Summary

We’re looking for a Holidays Manager to join our team here at Kingston Lacy.

Hours: Full time - 37.5 hours per week

Contract: This is a Permanent role.

Salary: Â£28,400 per annum

Internally you'll be known as Holidays Operation Manager

What it's like to work here

Click here to find out more about National Trust campsites 

What you'll be doing

You'll work with the Area Manager and General Managers to operate Campsites across Wiltshire and Dorset.

Across the Scouting, Guiding and public camping on Brownsea Island, popup Glamping and the 12 months a year 5 pitch caravan sites, you’ll be working to ensure a safe, profitable and sustainable business. Engaging people in the NT’s outdoors offer and helping people relax, unwind and engage in nature and with our conservation work.

Your role will involve ensuring that the systems and processes are understood and delivered as well as face-to-face interactions such as welcome and orientation, guest service, processing online bookings and some Retail and F&B service from the Campsite shop. A positive can-do attitude is a must in the varying world of Campsites and in return, there is an opportunity to propose, assist or lead on Outdoor activity initiatives provided by the National Trust and Partners.

Please also read the full role profile, attached to this advert, include a covering letter and CV with your application.

Who we're looking for

• Experience in an operationally focused role
• Experience in leading and inspiring a team to an agreed set of results, contributing to their understanding and development
• Experience understanding and delivering customer needs and delivering a culture of excellent customer service in the hospitality industry
• Ability to deliver results through successful cost control balanced with quality and to deadlines
• Experience and skills in managing operational budgets
• Experience of developing communications at all levels
• Full clean UK Driving licence

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary