How to Apply

• Interested candidates can register for this role using this registration link - https://amazonvirtualhiring.hirepro.in/registration/incta/ju0f4/apply/?j=56533&e=12365
• After completing the registration, eligible candidates will receive an email with subject line Amazon - Online Test Invitation from admin@hirepro.in with assessment link, user name and password for the initial levels of online assessments.
• Once started, all assessments should be completed on the same day.
• You can take the assessment only in laptop or desktop with Webcam and good quality USB headphone with mic.

Job Title: Quality Expert

Job Location: Chennai

Core Responsibilities

• Measure catalog quality from process aspects and trigger the defects patterns for Systemic fix
• Conducts regular audits of activities related to functional area and educates the team on quality errors
• Performs quantitative analysis of key process indicators to identify opportunities for process improvement
• Uses data to drive decisions related to operational issues and highlights issues to be corrected.
• Responsible for providing support for data collection, preparing reports, and where appropriate pushing back & realigning expectations to multiple stakeholders
• Monitoring & Coordinating E2E Catalog Quality improvements
• Responsible for effective planning and execution for on-boarding the new task without impacting quality.
• Conducting Weekly meeting with process owners to drive the Quality improvement actions and piloting the solutions
• Managing CAPA for the quality Issues
• Root cause analysis and contribute to write correction of error ( COE)
• Proactively identify the defects in the process and suggest solutions to prevent the defects
• Experienced in training and mentoring the process associates
• Owns goals and targets for QA such as defect reduction and catalog quality improvements and manages escalations for predefined tasks
• Executes process-wide priority projects to improve operations performance in association with the operations team
  

Eligibility Criteria

• Graduation from any discipline (Mandatory)
• Work Experience: 3 Years (Min) 6 Years (Max)
• Minimum of 2 years of successful audit experience in manufacturing/service/product quality.
• Strong written and verbal communication skills, with an ability to communicate effectively at all levels of an organization.
• Flexible to work in shifts (including night shift), weekends, and overtime as per business requirements and subject to statutory norms
• Proficient in Excel
  

Preferred Qualifications

• Hands on experience in FMEA & Statistical tools
• Experience in 7 QC Tools
• Experience in creating SQL & Python queries

Additional Information:

Shifts: Rotational Shifts including night shift (The shifts are decided purely based on the business requirement)

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off)

Candidates should have all the below documents and should be share the soft copy of documents during final level of interview process.

• Educational Document - Degree Certificate / Provisional Certificate / Consolidated Mark Sheet
• Employment Document - Relieving letter / service letter from all the previous companies and last three months' pay slip

Note: - All the interviews will happen virtually over video conference and please make sure you have a laptop or desktop with Webcam and good internet connection for taking up assessments and interview.