At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

TRAPOLLO COMPANY DESCRIPTION

Trapollo is a human-centered connected health company that improves people’s health by extending care delivery beyond traditional settings to meet people where they are – in their home, at work and on the go. Our broad range of telehealth, remote health monitoring applications, products and services are tailored to meet the needs of healthcare providers, payers, and self-insured large employers.

Trapollo transforms healthcare delivery by connecting and empowering healthcare stakeholders using technology. We collaborate with healthcare providers, payers, and large employers to plan, design, and execute large impact connected health programs to improve health outcomes at a reduced cost. Our national distribution and service provider network supports telehealth and virtual care programs in 48 states. At the core of our operations is Trapollo’s purpose-built, extensible software patient engagement and care management platform. Our curated medical device software and hardware offerings include the most advanced medical devices customized by medical condition and personalized to the patient population. 

Trapollo’s end-to-end offerings includes telehealth program planning and consulting, medical device selection and kitting, patient engagement, enrollment, and ongoing program execution. Our solutions include two-way video visits, vital signs, and biometric data capture through connected wireless IoT medical devices and patient engagement through secure messaging, personalized patient education, surveys, and assessments. Trapollo is backed by Cox Communications a nationwide telecommunications provider serving 40,000+ healthcare businesses and 6M residential homes.

ROLE SUMMARY

The Healthcare Product Integration Engineer is responsible for researching, planning, developing and delivering wireless product integration within large-scale remote health monitoring solutions.  This individual provides technical leadership and subject matter expertise to lead the development of IoT wireless device and application software integrations to integrate home-based IoT hub, gateway and sensor IoT communications devices with our telehealth platform. As part of the Solutions Development team the individual contributes to the technical planning, development, design, and launch of connected health solutions. This individual works with internal and partner stakeholders to gather technical requirements such as device specifications, connectivity and pairing, integration with commercially available third party IoT devices to enable data exchange.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS MAJOR TASKS

•    Gather and define technical requirements, specifications and designs for integration of software and wireless hardware components into a repeatable solution.

•    Leads technical design, application and device integration, equipment evaluation/selection.

•    Evaluates, selects, and integrates telehealth technology solution components such as IoT hubs, bridges, peripheral medical devices, smart home sensors and wireless devices. 

•    Develops program technical designs and specifications using industry standard wireless communication protocols and technologies to ensure a high quality, affordable and high functioning solution. 

•    Leads the technical work stream of solution definition, implementation, and quality assurance.

•    Partners with external partners and internal stakeholders to select and integrate technological infrastructure, hardware, automations, systems software, or applications systems.

•    Builds relationships with key IT stakeholders and project resources to drive key decisions and ensure timely design, delivery and internal operational transition.

•    Analyze, evaluate, and propose network, security, telecommunications, storage, database, and technology architecture: hardware, software, protocols, topology, and strategy.

•    Deliver projects on time and within budget.

Compensation:

Compensation includes a base salary of $87,700 – 110,700. Salary may vary outside of the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience.

Position is eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Qualifications:

MINIMUM

•    5+ years of related experience planning, building, and deploying multiprotocol wireless communication IoT devices such as hubs, gateways, sensors and devices for the home

•    3+ years of related experience designing, implementing, and integrating IoT devices to work with iOS or Android-based personal mobile devices and connected peripheral medical devices to support telehealth or remote patient monitoring.

•    Working hands-on experience working with IoT wireless hardware technologies, standards, communication protocols (such as Zigbee, Z-Wave, Bluetooth, BLE), IT security and compliance.

•    Strong working knowledge of IoT wireless device architectures. 

•    Must be able to work in a matrix environment with a cross functional team.

•    Exceptional problem solving and analytical thinking skills.

•    Proven track record of large-scale telehealth program/solution design and transition.

•    Demonstrated experience in working collaboratively with clinical and IT teams to develop and implement telehealth solutions.

•    Experience working in a fast-paced, high growth environment with medium to large scale projects

•    Requires working knowledge of software implementation in a clinical setting.

•    Expert-level communication, customer relationship management, problem solving and analytical thinking skills.

•    Self-motivated, self-directed, and adaptable. 

•    Ability to travel occasionally (range from 15 to 25%).

PREFERRED

•    BS/BA degree in related discipline (such as Computer Science, Engineering, Health Informatics).

•    5+ years of related experience designing and implementing IoT device integrations for a telehealth solution provider.

•    Requires working knowledge of IoT wireless communication protocols (Zigbee, Z-Wave, Bluetooth, BLE), connectivity and devices (hubs, gateways, sensors).

•    Requires working knowledge cloud platform integration and Linux programming.

•    Proficient in MS Project and MS Office (Word, Excel, Outlook, PowerPoint, Visio).

Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will be considered. #LI-112

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.