Our General Insurance (UKGI) business has recently appointed a new Chief Control Officer (COO) and undertaken a full review of the team’s activities and capabilities, as well as developing a service catalogue of services that the 1st line risk team will deliver to the business. We've started the recruitment for this position to enable the team to successfully deliver against current expectations and to support the growth ambitions of UKGI.

This requires change to the current organisational design to augment the team with more senior 1st line risk expertise. The focus of this hire is to strengthen the level of 1st line risk support to both our business and enable the successful transformation of the team to a high-performing 1st line risk team.

The Head of Risk Insight & Change will report into the UKGI CCO and work as part of the Chief Control Office, undertaking a role covering the UK GI business. This will include Personal Lines (PL), Commercial Lines (including Global Corporate Speciality (GCS) and SME businesses) and provide leadership on risk assurance to the UKGI 1st line team.

What does the role involve?

• Build out the insight and change agenda of our Risk service catalogue

• Deliver valuable insight from our risk data

• Drive strategic new book of work in the control’s environment and mandatory risk management.

• Coach and train the teams on insight skills

• Use tools and methodologies to deliver effective insight and change

• Drive programmes of improvement

• Responsible of all insight reporting across GI

• Driving skills and capability development

Skills & experience we're looking for:

• Excellent understanding of business strategy, business model and plans within risk

• Experience of both line and matrix leadership

• Full understanding of insurance or financial services

• Strong analytical capability and background

• Extensive record of delivering business risk insight

• Knowledge of financial and regulatory issues relevant to insurance/financial companies

• Ability to anticipate future trends and needs as well as managing current environment

• Any experience covering within managing sanctions risk is highly desirable

What will you get for this role?

• Competitive salary depending on skills, experience and qualifications

• Generous defined contribution pension scheme

• Annual performance related bonus and pay review

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

The way we do this is important too, we’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Daniela Krol a call on 0121 234 7660 or send an email to daniela.krol@aviva.com 

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.