Job description

Some of your responsibilities will include:

- Oversee the portfolio of digital programmes, ensuring effective operation and growing the portfolio of delivery work and making prioritisation decisions.

- Oversee the delivery management function of DCMS’s digital directorate to ensure that teams are able to deliver and realise benefits for users.

- Work closely with the senior team members to establish new ways of working and a vibrant, inclusive digital-first culture.

- Work in matrix management to drive the day-to-day operational activities e.g. business planning, governance, finance and procurement including ensuring best practice is followed and all processes and approvals are completed.

- Make sure the necessary business processes are followed and participate in the governance of projects, including acting as a point of escalation for the delivery teams.

- Promote the value of delivery management and agile practises in the organisation.

- Provide line management, coaching, leadership and direction to the delivery managers working in DCMS.

- Ensure direction and priorities are based on their likelihood to result in effective delivery.

- Operate at scale and provide the connection between multidisciplinary teams, policy areas and stakeholders.

- Be a visible leader and communicate the benefits and performance of agile and lean delivery.

- In time, build a community of practice for delivery management across the wider DCMS.

You will thrive using agile methods and tailoring new ways of working, and enjoy collaborating with departments and multidisciplinary teams in a fast paced, evolving environment. Above all, you’ll want to create the best digital team in government, which may sometimes involve questioning the status quo.

You will be part of a team that is helping to build momentum and excitement around the digital transformation agenda, whilst enabling a cultural and business change to modern digital methods of delivery across DCMS. As this is a new team, the role will require flexibility, adaptability and resilience, with the precise nature of roles shifting based on experience and initial scoping work.

Responsibilities

Person Specification

Essential Requirements:

- You’ll be adept at delivering digital projects, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed.

- You will have practical experience of developing and leading teams within great agile working environments and collaborative cultures that put inclusion first.

- Agile and Lean practises: You have had experience in applying Agile Methodology in practice. You have an awareness of Agile tools and adapting their use for life stage and individual blockers for each team. You can visualise and make visible the work of the team.

- Communication skills: You can mediate between people and mend relationships, communicating with stakeholders at all levels. You know how to manage stakeholders’ expectations and facilitate discussions across high risk and complexity or under constrained timescales. You can speak on behalf of and represent the community to large audiences inside and outside of government.

- Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues and have the ability to pivot when required or be resourceful to resolve challenges.

Desirable Skills:

- You know how to successfully drive teams through the full product life cycle. You can identify which tools and techniques should be used at each stage. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You know how to coach others.

- Experienced in working with the Digital Service Standard to ensure delivery meets cross-government standards.

- Financial and risk management. You know how to negotiate, influence or set budgets in highly governed environments. You can write or input into business cases and can communicate business-value propositions. You can identify, manage and communicate risks and design governance processes which support the risk profile of the department.

Behaviours

We'll assess you against these behaviours during the selection process:

Delivering at Pace

Leadership

Changing and Improving

Making Effective Decisions

Benefits

You’ll receive over 30% of your total compensation package in benefits:

Flexible working arrangements and Flexi-time

26.5 days annual leave on entry increasing to 31.5 days after 5 years’ service.

Exceptional contributory pension scheme

5 days of paid leave for L&D

5 days of paid volunteering

Parental leave up to 9 months on FULL pay

Occupational sick pay

Brilliant and engaged staff networks to join including the LGBT+, BAME, Mental Health and Wellbeing and Women’s Network.

Access to one of the world’s largest learning and development platforms

Masterclasses and talks through the DCMS Academy

Season ticket loan, Cycle to work scheme and much more