We are looking for a leader to develop the UKI Operations team to deliver extraordinary operational performance and outstanding commercial results.

Partnering across functions and ensuring strong collaboration at all levels driving effective and efficient S&OP, delivering high customer satisfaction and healthy inventory and logistics management as well as governing key customer metrics for internal and external reporting.Bring energy, creativity and the ability to empower others to build success in a fast-paced commercial environment. In return, we will challenge and empower you to success and personal development in a wonderful team committed to supporting business growth and ultimately to put outstanding toys into the hands of happy children!

Core Responsibilities

• Establish the strategic objectives for the team ensuring they are delivering against both commercial and operations needs of the business

• Build the capabilities of the UKI Operations team to ensure that we deliver above average service to our retail partners

• Drive clear focus and rigour behind the delivery of key performance metrics: In-stock, retail inventory weeks of cover, Item level, shipment forecast accuracy and BU level Consumer Sales forecast Bias

• Build positive relationships and collaboration between teams within the UK and with regional partners at all levels

• Represent the voice of the BU and Retailers within the European Operations Network

• Partner with the EMEA team to deliver continuous improvement projects for the UKI BU to help support the digitilisation journey

• As a member of the UKI leadership team there is an opportunity to contribute to defining the 1-3 year commercial and people plans for the total business

Play your part in our team succeeding

Through its place on the UK BU leadership team, this role helps plan the longer term strategic direction of LEGO UK/Ireland and is responsible for bringing a balanced view that represents the needs of our consumers, partners and our own. We will empower you to carry the mission of inspiring and developing the children of tomorrow into all the work you do. You are part of a team that will make a difference and continually looks to inspire more children in the UK to fall in Love with LEGO Play.

Do you have what it takes?

We are looking for someone with a strong understanding of our commercial and operational priorities such as driving effective and efficient S&OP processes, commitment to outstanding customer service ensuring high customer satisfaction and healthy inventory management and governing key customer operational processes (claims, invoices, payments etc.)

• University degree or equivalent working experience in a relevant area

• A proven track record of leadership and developing strong performing teams with high motivation and satisfaction in their roles

• An energy to contribute strongly in a team setting

• Experience of working in Operations, Logistic or Supply Chain Departments

• Proven cross-functional forecasting experience with a clearly demonstrated ability to deliver results

• Demonstrated experience in driving continuous improvement of the service delivered to retailers

• Ability to operate at a senior level with both internal and external partners including experience leading complex negotiations

• Strategically strong with a pragmatic approach to wider business challenges and ability to thrive in uncertainty

• A proactive approach to opportunities and challenges with a change mind-set

• Experience in leading teams through periods of significant change

• Fluent in English both written and spoken

Join the global LEGO® family

What’s in it for you? Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

Bringing it to life

Play isn’t something separate from the daily grind of life. It is not something to finally get to when work ends. Rather, play, like music, is a force that we feel in our bones and that whispers in our heart. As kids demonstrate, play is not over there, but forever here and now.