Job Scope

At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are.

If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.

The role of Head of Hospitality & Product will be an interesting and challenging role for the successful candidate. In the role you will lead the definition, design and development of the inflight product portfolio. This will include the hospitality design principles for British Airways cabins, in line with the brand and cabin proposition toolkit. You will lead the strategy and standards for all soft product and connected service applications to deliver the British Airways vision. Responsible for the design and signatures of the culinary and beverage proposition, ensuring that the nominated suppliers consistently deliver to the required specifications. For further information about the scope of the role please see the job description.

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.