At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

The purpose of this position is to oversee and manage the activities of selected Cox Media markets and projects.  This position is held accountable to achieve growth in revenue and profit objectives within the assigned geographic areas served by multiple systems, and assigned sales channel(s). As a member of the Senior Leadership Team, this position helps the corporate organization to realize a holistic view of the customer for well-rounded strategic planning and execution.  This role is responsible for developing and monitoring metrics to maximize performance and establish annual budget targets for all products and channels.  This position is responsible for building high impact organizations and will work closely with field leaders to recruit, retain, train, and motivate talented leaders and representatives.

Responsibilities Include:

Provide leadership to create and coordinate resources to achieve overall P&L and operating objectives.  Implement programs to optimize profits for the overall organization.

Work with the senior leadership team to establish company strategies and plans, and effectively communicate and execute them consistently across the entire company, with focus on assigned markets.

Ensure each assigned market organization is focused on productivity and service quality, and integrate all the functions to have a sound operation, supporting ongoing growth.

Hire, train, motivate and guide Cox Media Vice Presidents, in assigned markets and channels. Ensure a participative work environment in each assigned market that will attract and maintain a workforce of talented and satisfied employees.  Work with market leadership to develop succession plans and strategies for talent growth. 

Develop and maintain market intelligence and an understanding of market and economic trends, client business needs, and industry perceptions of the company's initiatives and industry environment.

Serve as company expert on sales. Inject sales philosophies, service requirements and accountability tools and measurements to be instilled throughout the organization.

Own design of company-wide sales channel strategy with partner Group VP to establish standards and boundaries for local implementation, ensuring that each of their assigned markets understands the strategy and executes across channels and team members.

Lead development and implementation of sales structure in the local markets and new standardized sales channels designed to reduce cost to serve, lower churn, and ultimately increase revenue with all customer segments and drive high customer satisfaction.  

Lead in the development of annual sales compensation design, documentation and execution of enterprise-wide sales plans. 

Ensure that the proper training / skill development and selection tools are available for sales reps in all channels to succeed.

Demonstrate depth of knowledge in cross-platform advertising needs, including particular strength in digital offerings, market dynamics, functionality and sales expertise. 

Develop close partnership with partner Group VP to ensure consistency in execution across standardized roles, teams, strategies and tactics in all markets and sales channels.

Work with Marketing, Product, PMO and Sales Services teams to analyze customer needs and data to effectively launch go-to-market strategies, products, leverage effective channels and shared client services, and streamline support processes and alignments.

Ensure that client needs are understood and appropriately emphasized to product development and management teams.  Work cohesively with those teams to ensure that the product portfolio is customer-centric with a market-leading selection of complementary offerings. 

Collaborate to shape the product and service rollout plans in all assigned markets, including budgeting, sales execution and client feedback for each product.  

Serve as the corporate "voice of the customer" ensuring client opinions, concerns and opportunities are represented internally.

Build and sustain positive customer perceptions by measuring internal performance and client satisfaction. 

Qualifications:

BS/BA degree in related field preferred.  Masters' degree a plus.

Minimum of ten years' experience within the cable industry or equivalent relevant experience.

Previous general management experience and demonstrated leadership ability in a progressive customer-oriented environment.

Strong verbal and written communications skills and demonstrated presentation skills.

A strong bottom-line, market-driven orientation with the ability to translate ideas into tangible business plans.

Functional experience that encompasses knowledge of advertising, marketing, sales, customer service, finance, programming, digital, human resources, and operations (including best practices).

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.