Starting Rate

USD $18.27/Hr.

Bonus

USD $2,500.00

Pay Details

Ground/Ramp Service Agents (external hires) will receive a $2,500 hiring bonus:

• $1,000 paid after 100 days of employment

• $1,500 paid after 6 months of employment

The Team

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role Summary

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

Key Duties

• Load and offload luggage and cargo, transporting to various airport locations.

• Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases.

• Marshals and pushes back aircraft.

• Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system.

• Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches.

• Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks.

• Execute aircraft tow operations if required.

• Performs other duties as assigned.

Additional Details

In order to obtain an airport badge, candidates will need to be able to provide a certified copy of their birth certificate or passport in addition to their valid driver's license.

Job-Specific Experience, Education & Skills

Required

• Strong written and verbal communication skills.

• Ability to juggle multiple tasks in a fast-paced environment.

• Valid driver's license.

• Ability to consistently lift 50 pounds.

• Must be able to stand for long periods of time.

• Must be able to bend, stoop, squat, reach and grasp.

• Ability to perform basic mathematics.

• Ability to work a flexible schedule including nights, weekends and holidays.

• Ability to participate in paid training that may require overnight travel.

• Ability to obtain USPS Mail Handling Certification.

• Ability to obtain airport security clearance.

• Ability to communicate in English.

• High school diploma or equivalent.

• Minimum age of 18.

• Must be authorized to work in the U.S.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.