Are you passionate about unleashing the potential in top talent? Have you developed learning solutions for an enterprise class consulting organization from the ground up? Do you want to impact the solutions we build and the learning, development, readiness of Amazonians in the field to best deliver those solutions every day as part of AWS Professional Services?

AWS Professional Services engages in a wide variety of technical and non-technical projects for customers and partners, accelerating achievement of their stated business outcomes and spanning diverse technologies and solutions across multiple industries. The Application Migration, Modernization & Management Practice collaborates across the entire AWS organization to deliver the best solutions for customers, connect with AWS product and service teams, and drive feature innovation based upon customer needs. As trusted customer advocates, the Practice helps organizations understand best practices around advanced cloud-based solutions, and how to migrate and/or re-develop existing workloads in the cloud. You will help shape, execute, and enable our consultants to deliver solutions for a broad range of customer use cases primarily from large enterprise customers.

In this role as a Global Readiness Lead, you will work with our build teams in architecting, developing and ensuring readiness to deliver offerings and solutions for our customers. You will design and execute employee new hire onboarding, consulting/soft skills development, and leadership programs to grow, engage, and retain our talent. You will also be accountable for the ongoing technical learning/enablement of the Application Migration, Modernization and Management organization on new products and solutions. Achieving success will require coordination across many internal AWS teams and external AWS Partners, with impact and visibility at the highest levels of the company.
The successful candidate will have a demonstrated track record of:
· Knowing Your Customers—Understand their priorities, what they are saying, and more importantly, what they aren’t. Deliver and drive value for them.
· Innovation—Appreciate what exists, identify why it works. Then rebuild it or build something totally different that derives even MORE value. Invent and simplify.
· Judgment—Take different perspectives and business needs, develop a solution that works, move the ball forward. Be able to support your opinions with sound reasoning grounded in business needs.
· Program Management—Build plans with clear objectives, milestones, stakeholders, and metrics.
· Prioritization—There will be a constant flow of work, both tactical and strategic. Determine what gets done first and why, while managing a plan for what to do with everything else.
· Consulting—Utilize past experience, deep knowledge of processes and policies, and knowing what’s going on across our organization to create the right solutions.
· Communication—Share your ideas, listen to others, follow-up, and follow-up again.
· Dealing with Ambiguity— Sometimes it is not clear how we are going to get there. Can you help carve a path? How fast can you do it? What are the tradeoffs? Take risks and be willing to try new things, fail fast and iterate.
· Doing a Lot with a Little—Do you have the design and development skills to create impactful and professional programs without outside help? A background in coaching and psychometrics instruments is preferred.
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We are a customer-obsessed organization—leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. As such, this is a customer facing role in a hybrid delivery model. Project engagements include remote delivery methods and onsite engagement that will include travel to customer locations as needed.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

BASIC QUALIFICATIONS

· Bachelor’s Degree in Organizational Behavior, Education, Learning & Development, Engineering, Business or 10+ years of relevant professional or military experience.
· 10+ years’ work experience driving Learning and Development design, implementation, and management preferably in a Consulting or Professional Services business unit
· Program Management experience that includes managing multiple cross-functional projects and initiatives
· Excellent written communication skills, with the ability to communicate complex information in an approachable manner
· Demonstrated ability to influence others and execute in a customer-centric manner

PREFERRED QUALIFICATIONS

· Master’s degree in related discipline: Instructional Design, Organizational Psychology, Adult Education, etc.
· 5+ years’ Leadership Development experience in a high growth business environment with the practical application of complete lifecycle career development from onboarding through leadership and talent development.
· Proven ability to influence leaders at all levels to understand their role in employee development and help build their skills
· Experience architecting end-to-end leadership and talent initiatives and consulting with stakeholders.
· International experience developing learning and development solutions across multiple countries.
· Ability and desire to work with diverse teams
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

For employees based in Colorado, this position starts at $122,300 per year. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered.