What you'll do:

* travel to meet with clients and colleagues, building relationships across your area

* collect the deceased from a range of locations and scenarios in a professional, empathetic and dignified manner

* form part of the funeral service - bearing coffins and driving funeral vehicles in a considerate and professional manner

* prepare coffins and engrave name plates according to clients' needs

* prepare the deceased in our care for both viewings and the funeral

* maintain the cleanliness of equipment and facilities, including our ceremonial vehicles

This role would suit people who have:

* a genuine desire to help people at a difficult time in their lives

* a professional and caring approach to client/customer service

* the ability take instructions and follow them to the letter, with high attention to detail

* the ability to react calmly and compassionately in emotional circumstances

* an open mind when it comes to working around and coming into contact with the deceased, both prepared and unprepared

* the ability to perform the physical aspects of the role (manual lifting)

* hospitality, admin or retail experience

* a full UK manual driving licence

Why Co-op?

As a Funeralcare colleague, you'll get a fantastic benefits package including:

* the opportunity to develop your skills by taking on an apprenticeship (only for candidates without previous experience within the funeral industry)

* 23 days holidays (pro rata, rising with service)

* a pension with up to 10% employer contributions

* access to wellbeing support and other benefits

* discounts on Co-op products and services

* exclusive discounts and offers from a huge range of retailers

* wagestream - a money management app that gives you access to a percentage of your pay as you earn it

Building an inclusive work environment

We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We want to create an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies.

As part of your application you'll need to complete an online assessment. It will take you around 12 minutes to complete this test.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include checks of your social media accounts and activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of such checks to Coop's satisfaction. Checks will include a DBS, Adverse Media check, and Occupational Health Questionnaire (to ensure you are fit to perform the role).