JOB DESCRIPTION SUMMARY

Broker Sales Executive – Glasgow

ABOUT US:

Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health.

Cigna’s mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, we’re focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change.

YOUR JOB:

Cigna is seeking a talented Broker Sales Executive to join our team and play a pivotal role in expanding our network of global brokers. In this exciting role, you'll be the driving force behind promoting and delivering Cigna's innovative products to a diverse clientele.

This role will involve relationship building, account management, and engaging in business-to-business (B2B) telephony sales to drive growth and ensure broker satisfaction.

MAIN REPONSABILITIES:

Relationship Building

  - Develop and maintain strong relationships with global brokers to understand their needs and enhance their ability to sell our products.

  - Partner with brokers to build their product knowledge and develop go to market strategies.

Account Management

   - Provide consistent communication and updates on product changes, company initiatives, and industry trends.

   - Conduct outbound telephony sales calls to brokers, facilitating their ability to convey our product benefits effectively to clients.

   - Deliver training sessions and support materials that enable brokers to better understand and sell our products.

 - Provide solutions and address any queries brokers might have promptly and efficiently.

  - Work closely with internal teams, including marketing, product development, and customer support, to ensure brokers receive comprehensive support.

  - Act as a liaison between brokers and internal departments to facilitate timely resolution of issues.

SKILLS AND KNOWLEDGE NEEDED:

• Demonstrated ability to develop and maintain strong, productive relationships with global partners, understanding their needs and fostering collaborative success.
• Experience in managing accounts, providing consistent communication on product updates, company initiatives, and industry trends, ensuring client satisfaction and growth.
• Ability to conduct impactful outbound telephony sales calls, clearly articulating product benefits and facilitating client understanding and engagement.
• Skilled in developing and delivering engaging training sessions and support materials that empower partners to effectively understand and promote products.
• Capacity to promptly address partner queries, provide effective solutions, and ensure a seamless experience.
• Ability to work closely with internal teams (marketing, product development, customer support) to ensure comprehensive partner support and facilitate efficient communication.
• Proven ability to act as a liaison between partners and internal departments, ensuring smooth communication and efficient issue resolution.

WHAT WE OFFER:

• Role shift and working hours – May require some flexibility but essentially 9am – 5pm
• Full onboarding & training given
• Uncapped Bonus
• Monthly, quarterly and yearly incentives
• Multicultural working environment with Hybrid working.
• Work from home 3 days per week and 2 days (Wed, Thurs) from our Glasgow office.
• Private Medical Insurance.
• Lunch Allowance when in the office
• Educational Development Program.

What we are looking for

We are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people.