The Team

Being a member of the site Center Leadership Team, you will work with peers across other functions to identify and develop talent, and drive in the context of our broader our system of work. From a functional standpoint, the Client Services teams handle customer service inquiries, trading needs, and general questions about products and services.

The Expertise You Have

• Series 7, 9,10, and 63/65/66 licenses required
• Preferred – Undergraduate degree; 10-15 years business experience

The Skills You Bring

• Proven success in delivering results through a focus on behavior and process, while fostering a culture focused on engagement and connection to the Fidelity mission
• Collaborating and partnering effectively to support cross functional & organizational programs
• Success in leading through, implementation of the broader vision, while communicating and implementing change
• Inspiring others through strong communication and interpersonal skills, coupled with strong coaching acumen in the application of the Operating Plan and CSS Interaction Model
• Focus on a team approach to own the outcomes collectively

The Value You Deliver

• Coach and develop Leaders and Associates to drive the best client experience and client retention in the industry through a focus on associate skills, process and knowledge
• Build a value-based culture passionate about an outstanding client experience