This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow.

• Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
• Review and update condition report; approve and audit vehicle repair report.
• Walk vehicles with account representatives and make recommendations for reconditioning to increase vehicle value.
• Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.
• Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.
• In coordination with an account representative, account administrator, and account-specific procedures prepare the sale vehicle run process including run order, scheduling, notice to the customer account, etc.
• Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles.
• Review vehicles in the sale lineup, locate missing vehicles, and work with an account representative to ensure vehicles are ready for sale.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

What’s In It for You?

This job has a lot of responsibilities, and with great responsibility comes great rewards.  We may have just misquoted a famous line, but you get the idea.  We want you to feel supported in every way possible, so here are a few of the reasons you’ll love working with Cox. 

• A job that has this many moving parts needs pay and benefits that cover a lot of ground as well.  So, Cox provides highly competitive pay , generous incentives, and other compensation perks (401k + company match, comprehensive medical benefits, etc.).  We also offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance (cool, right?), and much more. 

• Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. 

• Cox has an outstanding company culture. We get that you’ve got a life outside our doors, so we create a flexible work environment, honoring your desire to balance work life with, well, life.  Our diverse, inclusive culture invites you to bring your authentic self to work, and the trust between our leadership and our teams means you’re working in an environment that supports collaboration through innovation, and real change driven by people like you