Role Responsibilities

• Be an expert product designer who actively contributes to new processes, methods, and ways of thinking to an evolving, multi-disciplinary design team.
• Contribute to design best practices for the Secureworks digital products. 
• Manage, coach, and lead a team of product designers while remaining hands-on in creating product designs.
• Build and translate product design guidelines to create a seamless customer experience across all user touchpoints.
• Tackle complex data visualization and technical projects through the collaboration and leadership of design, user research, product management, and engineering.
• Work closely with cross-functional teams to understand users and collect data needed to make design decisions.
• Balance the long-term product design strategy with the short-term to ensure the team has a vision and process for making design decisions.
• Lead by example through creating designs that inspire the extended design team.
• Participate in testing, research, and experiments to capture and understand real users’ motivations, goals, and pain points.
• Work alongside other UX leaders to evangelize design thinking throughout product, engineering, and management teams.

Minimum Requirements

• Proficiency in Figma or Sketch
• Minimum of 8 years of experience in user-centered design with a strong command of best practices
• Minimum of 3 years experience with management
• Fluency with prototyping tools 
• Demonstrated capability in creating and maintaining UX design systems
• Experience using Pendo or other analytics software to measure design performance

Preferred Requirements

• Knowledge of cybersecurity
• Experience with SaaS product development
• Experience designing for complex, development-focused tools. 
• Experience working in-house in an enterprise environment
• Management experience
• Experience using Miro
• Experience facilitating workshops
• Experience leading design and teams in a remote company environment