Technical Claims Manager - National Salary £35,000 - £50,000. London Salary £42,000 - £65,000.
We have an exciting opportunity for a Technical Claims Manager at Grade D on a permanent basis.  We are looking for a claims handler who has extensive experience in handling complex, high profile and large Commercial Property claims, including European and Multinational London Market claims to take up a Claims Manager role within Technical Claims.
 

A bit about the job:

You’ll be responsible for the management of a large Commercial Property claims portfolio, including European and Multinational high value and complex claims.  In addition, you will contribute to the quality assurance of claims being handled within the team. You’ll assist with the embedding of our claims philosophy, standards and best practice with a focus on the delivery of financial results within the team.  You’ll make recommendations for process improvements and undertake relationship management with key stakeholders.

You’ll enhance the ability of the team to perform through quality audits and regular coaching and feedback and by the identification of training needs.

Aviva uses “smart-working”, and the person in this role can be based anywhere commutable to an Aviva office.

Skills and experience we’re looking for:

• In-depth experience in handling complex, high profile, and large Commercial Property claims (in excess of £500K)

• Experience in handling European and London Market Multinational claims

• Knowledge of fraud, FOS outcomes and impacting legislation in respect of own business unit or discipline at a level which enables the provision of strategic decision making and direction.

• Act as a credible representative in official claims matters.

• Development of claims handling capability in respect of own business unit or discipline.

What you’ll get for this role:

• National Salary £35,000 - £50,000. London Salary £42,000 - £65,000 (depending on location, skills, experience, and qualifications)

• Aviva will contribute up to 14% to your personal pension (dependent on your contribution)

• Eligibility for annual performance bonus

• Family friendly parental and carer’s leave

• 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for Aviva products

• Brilliant flexible benefits including electric cars

• Aviva Matching Share Plan and Save As You Earn scheme

• 21 volunteering hours per year