The Expertise We’re Looking For

• Bachelor’s Degree required; MBA desired

• Program Management Experience in an agile development environment

• 8+ years product and program management experience

The Skills you Bring

• Comfort and even passion for ambiguity, and desire to help lead creating meaningful new capabilities.

• Demonstrated expertise working with product, service, operations, and go-to-market teams to drive planning, short/long-term goal setting, tracking and decision making.

• Take a data-driven approach to understanding resource needs and to ensure that translates into program structure and teams that are effectively staffed to achieve the expected pace and market milestones.

• Experience onboarding teams and establishing routines for working sessions and reporting.

• Ability to effectively blend Agile principles with the predictable delivery needed by stakeholders and clients.

• Experience providing effective data-driven tracking and reporting dashboards to ensure progress in an agile environment, including surfacing and resolving risks to product and operational plans.

• Ability to engage with Fidelity Legal, Risk and Compliance to ensure development and delivery plans and materials are reviewed and that all issues identified are tracked and worked to resolution.

• Strong relationship building, interpersonal and influencing skills to achieve alignment within the organization and across Fidelity Healthcare Group.

• Experience leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams.

• Understanding of the breadth of Fidelity’s Workplace offerings and how Health and Benefit Accounts fit within this portfolio.

• Effectively packaging and communicating program progress to the most senior executive leaders, in partnership with functional and team SMEs/leaders.

The Value you Deliver

• Your work to define, refine, and communicate the value of the initiative to cross-functional team members, executive leadership, and other stakeholders will help to motivate and rally support. As well as mitigate risks, manage budgets, and ensure transparency.

• Your ability to anticipate and prioritize critical path will guide execution of the cross-functional team and ensure delivery meets the needs of internal business partners and market.

• Your ability to establish routines for the team, including working sessions, stakeholder engagement/alignment, reporting and communication will ensure the team is meeting the needs of the broader organization who will support these new capabilities.

• Your routine engagement of Legal, Risk and Compliance will ensure new capabilities achieve the highest standards of compliance and performance in the industry that is expected of Fidelity.

• Your measurement of performance through established KPIs and delivery to agreed upon schedules will allow internal stakeholders can plan accordingly to support service delivery

• Ensure that new capabilities, positioning, and fit criteria are well understood by sales, marketing, communications, operations and product maintenance to ensure a smooth go to market strategy.