The Role

As a Senior Systems Analyst, you will play a key role on a Scrum team and within the Digital Platforms WI Technology organization. Working closely with the Squad Lead, Business Analyst, Scrum Leader, Software Engineers and Quality Engineers, you will help to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences that are designed to delight our customers, anticipate their needs and match services or solutions to support effective decision making. You will also be expected to provide guidance and mentoring to the other Systems Analysts within the wider Digital Platforms Technology team.

The Expertise And Skills You Bring

• 5+ years of systems analysis experience; a focus in financial services applications is a plus
• BS/BA Degree or equivalent experience preferred
• Robust critical thinking and analytical skills
• Learns quickly and work through ambiguous situations
• Strong troubleshooting and problem-solving skills
• Ability to triage system defects in all environments
• Excellent written and oral communication skills
• Proactive, organized, highly responsive and committed to quality
• Applies a long-term mentality to help produce scalable and maintainable solutions
• Ability to work with a variety of individuals and groups in a constructive and collaborative manner
• Confidence to convey technical concepts, capabilities and needs to team members, product owners and other internal partners
• Asks exploratory questions to uncover hidden or un-identified use cases and requirements
• Proficiency in writing supporting documentation including product guides, business process diagrams and/or system workflows
• Skilled at influencing team members and external groups
• Passion to provide guidance on standard methodologies and mentoring support to junior Systems Analysts

Your familiarity with the following will be a plus:

• An understanding of the Agile software development methodology
• Ability to perform technical analysis of sophisticated Web application development concepts
• Experience with database query tools / Strong SQL skills
• Experience with Jira and Confluence