Job Purpose/Overview

As a member of the MGS Learning Learner Experience and Digital Innovation Team, you will have the opportunity to collaborate with peers across the Mars U MGS Learning and the Strategic Capability Team (SCT) to enable a strong culture of learning at Mars. Through the design of innovative and engaging learning experiences that span the 70, 20 and 10, you will enable learning in the flow of work by utilising content, resources and modalities that are scalable, actionable, and easily consumed.  In addition, you will be ensuring clarity on what learning is compulsory for whom and seamlessly builds it into every stage of the Associate lifecycle.

What will your key responsibilities be?

• Partnering with the Strategic Capability Team to understand capability needs, target audience and learning objectives.

• Creating innovative learner experiences that go beyond the 10% to meet capability building needs defined by SCT, leverages technology innovation that enables learning through both traditional and non-traditional channels, and drives a culture of “Always on Learning”. 

• Utilising Design Thinking to put the learner right at the ‘centre of consideration’, taking into account how a learner goes about their working life, what is meaningful to them and puts the focus onto the behaviour we are trying to change and the impact that this has on the learner.

• Leveraging the voice of the learner and data and insights to develop recommendations that ensure every touchpoint with our learners is a chance to make their experience simple, actionable and available when and how they need it.

• Managing the governance of compulsory learning for all Mars Associates and determine how to best leverage technology to automate delivery that creates the highest quality learner experience while achieving operational excellence.  Ultimately ensuring that each touchpoint across the learner journey is engaging, efficient, and effective resulting in increased learner satisfaction.

• Continually developing and improving programs leveraging User Centricity & Agile methodologies.

• Staying up to date with learning and development trends and tools, adult learning styles and preferences, as well as blended and social learning techniques.

• Executing multiple projects within a fast-paced, deadline-driven environment.

• Taking accountability for engagement and development of direct report(s).

• Travelling as required for appropriate key meetings and forums (around 10% of the time).

What are we looking for?

Education & Professional Qualifications

• Bachelor's degree (or the equivalent of education) with extensive experience and training that provides the required knowledge, skills and abilities.

Knowledge/Experience

• Experience in a business partnership or consulting role in any industry.

• Experience of applying disruptive and innovative thinking, in the context of user experience.

• Experience in various aspects of learning and development lifecycle.

• Experience of leveraging design thinking/UX practices.

• Experience of leveraging Agile processes.

• Experience leading global change management initiatives.

• Perspective on the needs of our Mars learner population gained through direct experience engaging with Mars Associates.

• Demonstrated ability to influence without authority across a diverse set of stakeholders.

• Demonstrated experience of driving cultural change.