Key Responsibilities:

Professionals will serve our clients through the following types of work:
• Emerging | enables different capabilities throughout Lead to Fulfillment life cycle, we are closely aligned in assisting clients in providing a high-quality customer experience and executing efficient processes. 
• Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service 
• Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients.

Qualifications:

Required:

• Four+ years consulting experience

• Experience in onsite technical roles on at least three full-lifecycle Salesforce implementations, with strong expertise in at least two of the following the areas/modules; Sales Cloud, Service Cloud, Community Cloud, App Cloud

• Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. technical lead)

• Development experience in Apex, Visualforce, Lightning, Force.com or Java/J2EE.

• Experience defining technical solutions, gathering systems requirements, designing and prototyping, testing, defining support procedures, and implementing practical business solutions under multiple deadlines

• Solid understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

Preferred:

• Bachelor's degree in computer science, information systems, or other technology-related field.

·       Previous contract experience with clients

• Salesforce Certifications

• Experience contributing to pre-sales and other sales activities

• Ability to work independently and run multiple task assignments

• An advanced degree in the area of specialization

• Experience implementing other CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics, etc.) or CPQ technologies (Big Machines, Apttus, Cameleon)

• Desire to learn additional in-demand CRM platforms including SAP CRM, Oracle Sales Cloud or other solutions

• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

• Strong oral and written communication skills

• Solid presentation skills

• Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)