In this function you will:

• Manage software development orders to create value and improve the financial position for Eaton and our customers
• Assist the sales team in project definition, scope of work, and system acceptance test (SAT) criteria definition for new projects
• Organize and lead internal kickoff meetings with Field Sales, Offer Management, Software Engineering, and Deployment teams for new customer projects
• Manage projects for new Data Analytics packages spanning voice of customer collection, UI, data management/transfer, cloud architecture, emerging algorithms, and customer feedback
• Apply project management methodologies and strategies to support both the financial aspects and timeline of assigned projects
• Review project requirements, contracts, and order specifics during order hand-offs ensuring technical accuracy and mutual alignment
• Manage technical changes to the scope of work
• Leverage centralized resources within product management, software engineering, and customer support for the creation of documentation and analytics reporting packages
• Ensure that accurate information flows to and from customers in a proactive way for an exceptional customer experience
• Capture and document discrepancies and issues
• Manage new product development tracking and documentation per Eaton best practices, tools, and gate reviews
• Meet with lead Solution Architect and Utilities Sales Engineer to analyze and discuss project, including establishing fiscal base line, prior to order entry
• Conduct kickoff meeting with customer (as necessary)
• Work with Product Management for requirements and voice of the customer
• Work with Professional Services for project delivery
• Work with Software Engineering on custom development projects
• Resolve any issues with customers pertaining to changes, scheduling, delivery, etc.
• Drive customer projects to final approval and closure
• Provide specific lessons learned feedback to the appropriate teams and business leaders

Why work at Eaton?  We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

• Flexible work options to help balance work/life demands (at participating Eaton sites)
• Healthcare/retirement savings programs
• Competitive compensation packages to reward skills and performance
• Tuition assistance or financial help for ongoing learning and development
• Health, Dental, Vision & Wellness programs
• Donation matching (U.S., Canada, Puerto Rico) 

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications

Required (Basic) Qualifications:

• Bachelor's Degree from an accredited institution.
• Minimum four (4) years of experience in managing software projects for a global company
• Must be able to work in the United States without corporate sponsorship now and within the future

Preferred qualifications:

• Bachelor’s Degree in a STEM focus from an accredited institution
• Possess a PMP certification
• Experience using Jira for reviewing development progress on required needs
• Familiarity with Agile development methods and how they are used for development
• Familiarity with the technical considerations involved with cloud-based software deployments and IoT technologies
• Excellent judgement, time management and decision-making skills
• Familiar with emerging industry trends and implications on customers: grid optimization solutions, distribution automation, substation automation, distributed energy resources and energy storage solutions

Position Criteria:

• Ability and willingness to travel up to 30%
• Proven experience working with stakeholders capturing product requirements and translating to Agile user stories
• Proven experience delivering software projects with resources located across multiple development teams
• Excellent judgement, time management and decision-making skills
• Excellent communication, presentation, interpersonal, and analytical abilities, including the ability to communicate complex concepts clearly across different audiences and at varying levels of the organization