Job Description

The purpose of this job is to analyze new Pilot Flying J (PFJ) IT projects and project requests (e.g., custom software development, third party product implementations), by defining the business need, understanding the cause, and devising a solution in collaboration with product owners, business sponsors and project managers throughout the project and/or product lifecycle.

1.Conduct scope discovery meetings to elicit detailed requirements (e.g., user stories and acceptance criteria) from product owners, business sponsors and project managers

2.Facilitate discussions and assist business units with producing specific project documentation for governance review

3.Collaborate with stakeholders to identify risks for projects and determine how to mitigate them

4.Work with product owners to organize and prioritize the backlog of requests

5.Participate in Scrum ceremonies, serve as Scrum Master on applicable projects and help facilitate any additional meetings

6.Assist project managers with compiling project updates to present to senior leadership and perform project management responsibilities as needed

7.Support the quality assurance team and product users during testing and validation

8.Develop plans and strategies for ongoing communication with PFJ leadership and stakeholders to help direct and manage business expectations throughout project lifecycles

9.Work with vendor and third party business analysts to maintain requirement integrity and ensure PFJ retains all relevant knowledge

10.Participate in and contribute to the PFJ Business Analyst Community of Practice

Qualifications

• Bachelor's Degree in a related field or relevant work experience required
• Minimum three years’ business analysis work experience required
• Experience working in an Agile software development environment preferred
• Agile Analyst certification preferred
• Scrum Master certification preferred
• Training in business process modeling preferred
• Advanced Microsoft Office Skills (Visio, Excel, Word, Outlook, OneNote, PowerPoint, Teams)
• Familiarity and experience with Atlassian tools, specifically JIRA, Confluence, Tempo
• Knowledge of the software development process
• In-depth understanding of Agile Scrum and Kanban development frameworks
• Capability to create and understand complex system architecture and network diagrams
• Understanding of project management process

Additional Information

All your information will be kept confidential according to EEO guidelines.