The Team

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role Summary

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

Key Duties

• Load and offload luggage and cargo, transporting to various airport locations.

• Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases.

• Marshals and pushes back aircraft.

• Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system.

• Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches.

• Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks.

• Execute aircraft tow operations if required.

• Performs other duties as assigned.To learn more about this role, click the link below:

  Additional Details
  

In order to obtain an airport badge, candidates will need to be able to provide a certified copy of their birth certificate or passport in addition to their valid driver's license.

Job-Specific Experience, Education & Skills

Required

• Strong written and verbal communication skills.

• Ability to juggle multiple tasks in a fast-paced environment.

• Valid driver's license.

• Ability to consistently lift 50 pounds.

• Must be able to stand for long periods of time.

• Must be able to bend, stoop, squat, reach and grasp.

• Ability to perform basic mathematics.

• Ability to work a flexible schedule including nights, weekends and holidays.

• Ability to participate in paid training that may require overnight travel.

• Ability to obtain USPS Mail Handling Certification.

• Ability to obtain airport security clearance.

• Ability to communicate in English.

• High school diploma or equivalent.

• Minimum age of 18.

• Must be authorized to work in the U.S.

Airport SIDA Badge Requirements

Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Starting Rate

USD $18.27/Hr.

Pay Details

Bonus available to external applicants only

• $1,000.00 after 100 days

• $1,500.00 after 6 months

Bonus

USD $2,500.00

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air

• Comprehensive well-being programs including medical, dental and vision benefits

• Generous 401k match program

• Quarterly and annual bonus plans

• Generous holiday and paid time off