You\'ll be working within the Accounts Receivable team, accountable for collecting third party customer debt, raising sundry invoices and credit notes and taking care of queries (both internal and external).

We are looking for someone with a proactive approach to contacting customers and able to foresee potential risks, and work towards eliminating these.

Key Accountabilities:

• Support the existing Finance Team during the challenging “Peak Period”
• Proactively contact key business partners and can build excellent relationships
• Provide updates on a regular basis on customer aged debt including actions taken, both verbally and written
• To problem solve and manage customer queries in an efficient and customer centric manner
• To utilise financial and accounting understanding to propose and implement process and performance improvements

Key Skills:

• Experience working within a financial environment
• A ‘Can Do’ mentality
• Takes accountability for tasks within their role and works with flexibility and pace
• Confident speaking to customers on the telephone
• Understanding of Service Level Agreements and critical metric frameworks
• High level of proficiency in Microsoft Excel
• Have excellent interpersonal skills and attention to detail

Key Benefits:

• Flexible working approach, with a balance of being in the office and working from home
• CIMA/ACCA Study Sponsorship (complete financial support and study leave)
• Travel - Free car parking at our Salford Quays office, ‘cycle to work’ and season ticket loans
• Free 24/7 support from our health and wellbeing partners (as well as support for your family)
• Virtual GP Service - free and unlimited access to a qualified GP for you and your family
• Discount off gym memberships and complementary health services
• 20% discount on M&S products