Position Summary: Manage relationships and favorable contacts with customers.

Position Responsibilities may include, but not limited to:

• Resolve customer issues, concerns and problems; provide timely responses to any customer queries
• Professionally interface with customers
• Execute company’s established service and budgetary objectives in a manner that optimizes the total distribution program, enhances the company image with customers and community while supporting customer distribution needs
• Attend and present at customer meetings, workshops and new restaurant openings
• Effectively manage various supply programs, such as Be Well Stocked (BWS)
• Support customers on back-room organization and effectiveness
• Other projects or duties as assigned.

Required Skills and Experience:

• High School diploma or GED
• 5+ years related work experience in customer management/customer service related field
• Must be able to travel 50%-85%
• Demonstrated problem-solving skills
• Detail-oriented, conscientious and able to work independently
• Strong organizational and analytical skills
• Excellent verbal and written communication skills
• Proven ability to multi-task effectively and produce accurate, timely results in a fast-paced, constantly changing environment
• Consistently demonstrate a positive approach, team-player attitude and professional demeanor
• Demonstrated proficiency in Microsoft Office Suite, particularly Excel
• Strong presentation skills
• Willing to work any schedule, including weekends and holidays, due to our 24/7 environment
• This position must pass a post-offer background and drug test.

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions.  Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.