What you’ll be doing...

Our Operations Centre is focused around collaboration and success and you will be a part of a highly skilled operations team managing dynamic secure gateway environments. These environments utilise a range of technologies that are underpinned by a framework that ensures security, reliability and agility for our customers.

You will have the opportunity to work with a variety of technologies across multiple vendors in the security and automation space, as well as helping to lead our customers to a cloud focused gateway service.

• Enabling Automation and Orchestration across a variety of environments.

• Network and System Administration for services such as Identity, Backup, DNS, Logging and Operating Systems.

• Creating and maintaining of comprehensive documentation and supporting processes.

• Transitioning of new services and solutions into Operations for ongoing support.

• Interacting with other teams and vendors to resolve issues and deliver high quality solutions.

• Translating requirements into well documented, functional solutions.

Where you'll be working...In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...You will be curious and enjoy working in a fast-paced and challenging environment, learning every day and finding better ways of working.

You will apply your technical expertise across our gateway and cloud environments to ensure its supportability and stability for a seamless customer experience.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Two or more years of experience working in a 24x7 Cloud or SaaS production operations team or alternatively experience working with on premise systems management.

• Linux and Windows Systems Administration and automated deployment experience.

• Knowledge of ITIL Change Management processes.

• NV1 Security clearance and eligibility to maintain.

Even better if you have one or more of the following:

• Relevant certifications such as: AWS, Linux, Automation, Security, VMware, Azure.

• Experience with the deployment and use of Postgres, MySQL, MSSQL.

• Knowledge of Australian Government Information Security Manual.

• A passion for Automation/Orchestration using tools such as Puppet, Demisto, XSOAR, Rundeck and Ansible.

• Strong written and oral communication skills.

• The ability to communicate and explain highly complex solutions.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.Diversity & InclusionWe're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.