This is a great opportunity to join a leading luxury retail and e-commerce business based in their St Albans showroom as a permanent Despatch Coordinator.

Your role will be to manage the showroom Order Book to delivery. Co-ordinate deliveries dates with clients after order has been placed and deal with all delivery issues that may arise. Along with:

* To co-ordinate the delivery of goods once order has been placed
* Initiate a comprehensive Hand-Over with the Consultant - dependent on project complexity
* Once order has been received contact is to be made with client
* Ensure client is fully engaged and is signposted on all necessary points of process
* Agreement to be made with client on viable delivery dates for 1st delivery and any subsequent deliveries.
* Payments to be taken when necessary. Credit Accounts are managed correctly inline with Sales Ledger process
* Notepads to be completed and delivery dates booked.
* Manage all Purchase Orders issues and Confirmation dates that may prevent the progress of an order to the client's requirements
* Proactive communication with the client or client's representative throughout the journey of the order - updating on progress when required
* Daily checks on My Active Documents to ensure that all new orders are dealt with and existing deliveries are correct and running smoothly.
* Liaise with Sales Consultants to highlight any issues that are deemed non-delivery issues.