Within the H&M Group, Logistics is responsible to make our fashion flow in a sustainable, qualitative and efficient way. We put the customer in focus and our job is about fulfilling the customer promise, creating a great online and in-store shopping experience. ​

In Autumn 2019 we open the H&M Group’s first OMNI (online and store) Logistics Centre in Milton Keynes (+- 73,000 m²). The Logistics Centre employs over 1000 ambitious, committed and motivated colleagues who share our values and take responsibility for all daily distribution and Logistics operations for the UK/IE online and over 250 stores.​

As a DC Receptionist, you are responsible for welcoming employees and visitors, demonstrating the highest level of customer service, and representing the brand in the best possible way as the first point of contact upon arrival to the building.

Responsibilities

• Welcome visitors and employees to the building
• Always provide the highest level of friendly service, where no task is too much trouble
• Responsible for securing strong administrative routines within the DC including all signing in and signing out the DC
• Assist HR coordinator team with administration tasks
• Manage bookings for meeting rooms and transport
• Answer calls in a professional manner and assisting with any queries
• Be vigilant and always follow the correct security and health and safety routines
• Maintain a high level of housekeeping and organisation in the reception area
• Support DC management team with the tracking and reporting of employee attendance and lateness to maintain a fair and consistent approach to absence​
• Assist and coordinate the implementation of special HR initiatives, projects and programs ​

 

Competencies

• Strong communication and coordination skills​
• Flexible and efficient time management and ability to prioritize workload and manage deadlines​
• Excellent organisational and planning skills and strong attention to details​
• Knowledgeable in Office 365 and internal reporting/administrative platforms​
• Ability to collaborate and co-create with others​
• Agile mindset with a positive attitude to change and meaningful growth​
• Inclusive and empathetic towards others whilst encouraging diversity  ​
• Ability to understand your impact to others and contribution to the bigger picture 

 

We believe this is you

• You are flexible to work weekends
• You have previous customer facing experience
• You have a passion for being organised and have a naturally administrative mindset