The Role

This is a fantastic opportunity to combine your deep technical knowledge with a passion for leading and developing people. As a As a Director of Software Engineering, Chapter Leader/Player Coach, you will lead a team of passionate engineers building and operating our new Identity and Access Platform. You will blend engineering knowledge and experience with a passion for coaching, mentoring, and developing associates who deliver scalable and high performing solutions with a cloud-first mindset. You are dedicated to driving talent growth and ensuring alignment on the “how”. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge.

The Expertise and Skills You Bring

• Strong engineering background with a proven track record of delivering to cloud at scale

• Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)

• Hands-on Kubernetes skills and knowledge.

• Proven experience in implementing advanced observability practices and techniques at scale using one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc.)

• Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale

• Proven experience in maintaining scalability and resiliency of complex environment.

• Extensive experience with DevOps CI/CD practices and technologies.

• Strong understanding of the developer lifecycle related to cloud.

• Experience with modern agile engineering approaches and focus on operational excellence.

• Data-driven approach to decision making, in day-to-day leadership and strategic trade-off analyses

• Committed people leader capable of developing others within your knowledge area to accelerate and achieve increased skill proficiency.

• Ability to build and maintain strong cross-functional partnerships and relationships at all levels of the organization.

• Excellent interpersonal and communication skills

• Exceptional mentoring and coaching skills and proven experience developing cloud talent.

The Value You Deliver

• Ensuring the team is aligned to strategic business priorities including workforce planning vital to provide increased value and results for our customers and the business

• Supporting and empowering team members, to enable delivery of increased value in their team’s results

• Enabling an agile and frictionless organization by demonstrating agile behaviours

• Constantly promoting a culture of engineering excellence and continuous improvement

• Proactively partnering with other business stakeholders to:

• Influence strategic backlog and prioritization decisions related to your area of expertise

• Measure performance through established objectives and metrics and deliver agreed upon business, technology, and people results

• Align chapter members across squads and tribes to ensure the best utilization of talent while also building learning opportunities and learning day content to develop skills

• Set and apply standards and ensure the work performed is aligned with established road maps

• Remove impediments to delivering value

• Actively share insights, knowledge, industry practices and developments across the organization