Essential Functions:  

• Performs a variety of office support tasks, including answering the telephone, recording and forwarding messages, answering questions via email, fax or telephone about sales taxes and motor vehicle fees and requirements, and entering data into the computer. Follow up phone calls to customers may be necessary.  May be required to assist with the document scanning process.  

• Examines documents submitted by customers for motor vehicle titles and registrations. Completes paperwork to process title and registration transactions. 

• Verifying the following information including, but not limited to: verifying taxes and fees, license plate, lienholder information, owner information and mileage to the vehicle registration. 

• All other duties and tasks as assigned. 

Minimum Qualifications:  

• High School Diploma/GED required 

• Generally less than 2 years of experience in area of responsibility 

• Excellent communications skills (verbal and written) 

• Strong attention to detail 

• Ability to multi-task 

• Basic computer skills, proficient in Microsoft Office products 

• Organizational skills 

• Ability to work in a fast-paced environment