THE ROLE

We're looking for a highly engaged and passionate Front-end Engineer to join our Customer Care Department.

You will work at all stages of the product lifecycle from requirements capture, through design and implementation to system testing, integration and deploy.

The successful candidate would also be encouraged to engage in training, conferences and other exercises to continuously broaden their skills. This is intended to develop both their career and their contribution to the team.

THE TEAM

The Customer care Technology team consists of a total of 40+ people, split across four cross-functional feature teams supported by Architects, Business Analysts and Engineering Leads.

Customer Care also works closely with Analytics, UX/UI, Infrastructure central teams to build the ultimate experience for our internal Customer Care Advisors, using the most recent Cloud technologies available on the market

We’d love to meet someone with: 

• Strong knowledge of HTML5, CSS3, CSS Modules

• Solid JavaScript skills including React, Redux

• Building automated tests including Cypress.io, Jest, Nightwatch, Jasmine or WebDriver.io

• Working experience of applying practices such as Test-Driven Development (TDD) and Behaviour Driven Development (BDD)

• Apply software craftsmanship to your code using engineering fundamentals like SOLID, KISS, DRY and YAGNI

• Mentoring, knowledge transfer, supporting and upskilling other engineers

• Working experience working with a Design led workflow, Design Systems

• Comfortable in using Git

• Recent experience of working with cloud technologies including Azure, Docker, Kubernetes

• Experience of working in cross-functional Agile teams

• Agile practices including XP and pair programming

It will be a plus to have:   

• Experience in using Node.js or C# .NET for the server side

• Experience of CI (Continuous Integration) and CD (Continuous Delivery) and embracing DevOps with building and maintaining pipelines using PowerShell scripts, ARM templates, TeamCity, Jenkins, Azure Dev Ops, Octopus Deploy

• Understanding the importance of Security within the DevOps lifecycle

• Delivering performance improvements on web pages in order to enhance the customer experience

What’s in it for you?

• Truly unique and agile working environment surrounded by a diverse range of passionate experts, with three common interests: our customers, technology and innovation

• Generous salary, bonus and pension-matching, life insurance, free private medical care, cycle to work scheme + much more

• Bespoke flexible benefits scheme catered to your personal needs

• Best in class Learning & Development schemes and career development programmes

• 25 days holiday + never work your birthday again

• Free top-of-the-range onsite gym, plus great value personal training and wellness treatment rooms

• Subsidised canteen facilities with breakfast bar, salad cart, expert chefs and multiple coffee shops

• Tech Develops days – last Friday of the month dedicated to developing yourself and others around Tech including external speakers and exclusive Microsoft training material

• Regular company-wide social events including sports days, charity days, ‘Give A Week Away’ opportunities to visit our charity partners in India, annual celebrations to name just a few

• Huge staff discounts, sample sales and early access to exclusive partnerships”

We are all equal!

We’re committed to creating an inclusive workforce.  We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where you value yourself and feel proud of who you are. Where individuality is a source of confidence, because difference makes the world a better place.