You love to travel and discover new places? Communication is your passion? Then combine your interests and join our service team in one of Europe’s most beautiful capital cities: Budapest! Agoda is one of the leading online travel agencies and is looking to expand their international team with French customer support agents in Budapest. With more than 4,000 employees worldwide, Agoda delivers services in over 90 languages, while coordinating 2.5 million accommodations. The company’s office is located in the heart of Budapest, surrounded by restaurants and bars. About BudapestThe Hungarian capital, also dubbed the Paris of the east, is located on a beautiful stretch of the Danube River. This vibrant city is home to beautiful parks, historic and grand buildings, bustling food halls, hip underground bars, and centuries-old thermal baths. It offers something for everyone, and the cost of living here is still very low compared to Germany. A typical day at the officeAfter a chat with your colleagues over a morning coffee, you begin your shift at your desk, opening all the systems you need to prepare yourself for the technological, financial, and operational inquiries of the clients. This will be handled via phone calls and emails. Agoda’s accommodation partners will contact you in regards to their bookable products on Agoda's channels, including support with payments and the set up of client profiles.The ideal candidate Has great communications skills in French and English (both written and oral)Has a keen interest in tourism and travellingIs a team player and a pro in multitaskingDesirable: Brings along previous experience from a customer service-oriented field (customer service, hospitality, sales e.g.)The offer An Accommodation Services Specialist will be offered a rewarding job in a multicultural and professional working environment with interesting conditions such as:Attractive salary based on your experiences + bonusPaid training of 4 weeksRelocation package: Reimbursed flight ticket, accommodation for 4 weeks, support with paperworkPermanent contractPrivate medical insuranceDiscounts for your next travel on AgodaCafeteria cardWork from home-possibilitiesInteresting career opportunities within a growing and vibrant industry Sounds interesting?Then apply today! Send us your English CV, and we will shortly reach out to schedule a short phone interview to tell you more about the role. We look forward to hearing from you. Keywords: customer service, customer support, tourism, travel, b2b, service client, service à la clientèle