Business/Department Objectives:

This position resides within the Citi GCB Fraud Prevention department. The team is responsible for Security Operation Analytics and driving operational efficiencies through data driven analysis.

Responsibilities

• Represents Fraud BP&A team on business projects, responsible for the development and execution of data driven analysis.
• Works closely with partners across the utility to perform analysis on various business processes with a focus on operational efficiency and effectiveness.
• Work to define and articulate analysis requirements.
• Performs validation of reporting metrics and calculations to determine that business needs are being met and if updates/corrections are required.
• Participate with cross-functional teams to create and implement new/updated Analysis.
• Strong communication with stakeholders within supported business area(s).
• Influences decision making by providing fact based advice and counsel.
• Evaluates efficiency of existing information/reporting and suggests improvements.

Qualifications

• 2+ years’ experience
• Intermediate SAS & SQL skills are mandatory
• Knowledge of Citi Cards or Retail Fraud processes and terminology is preferred, but not required.
• Strong, creative problem solving skills (analyze and troubleshoot reports/data to ensure accuracy).
• Experience in Qlikview, Tableau, VBA coding, and COGNOS reporting preferred.
• Experience using large data (EDW) preferred.
• Strong organization and planning skills.
• Strong interpersonal skills (interact with various levels within the organization).
• Experience in translating business needs into actions and results.
• Bachelor degreeis required or equivalent combination of education and experience.