Position Summary:

Fountain Reactive Technicians are responsible for reactive and scheduled service beverage dispensing equipment. They are also responsible for maintaining an accurate parts inventory on their Company vehicle. Fountain Reactive Technicians spend approximately 30% of time driving a Company vehicle, 65% of time on-site at restaurants and food service establishments, and 5 % of time in classroom or meeting room facilities.

Position Responsibilities may include, but not limited to:

• Calibrate and/or adjust equipment (e.g., check ratio) to meet or exceed performance criteria and maximize business results.
• Maintain tools, equipment, and Company assets in good condition in order to ensure effective response to mechanical or technical problems.
• Provide technical assessment of equipment to determine what components should be repaired or replaced to maximize equipment performance.
• Provide equipment repair services in customer outlets
• Troubleshoot equipment issues (e.g., dispensing)
• Provide technical advice for customers, business partners and Company associates in order to teach, provide expertise or validate equipment/parts or processes.
• Contact customers in order to confirm service or orders (e.g., service follow up, equipment service confirmation, parts delivery confirmation, service scheduling).
• Maintain clean and safe work area.
• Other projects or duties as assigned.