What you'll be doing

Leading a team on the shift that day and making sure they are competently trained and compliant with relevant legislation, you'll be visitor focused and want to go above and beyond to make sure everyone has an amazing day out at Lyme. 

You'll be proud to give great service, to support your team members and organise people on the day to get the best from your team. You won't mind having to change your plans during the day and will be able to work flexibly - and you’ll be great under pressure - it gets busy when the sun shines! 

You'll have a keen eye for presentation and will make sure all the counters and displays are clean and tidy, well stocked and well presented and that everything is served with a smile. You'll be keen to learn and will love working with people. If you want to work with a bunch of lovely, kind, fun but hardworking people, then come and see us to find out more.

Interviews: This is an immediate start, interviews will be held by appointment on receiving applications.

You will not be required to work regular nights or split shifts, there may be the odd evening event but they are few and far between and you will be off on Christmas Day as the property is fully closed to the public.

You will receive a bespoke induction on appointment and further professional training & development opportunities are available

Please also read the full role profile, attached to this advert. 

Who we're looking for

You'll need to be;

• Customer focussed with great communication skills both verbal and written

• Passionate about food, creative and proactive

• Aware of Health & Safety compliance requirements

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary