At Flannels the passion and ambition of our people have kept us moving. Their passion for premium fashion is second to none, Their attention to detail and service levels hook the customer, their drive and ambition to be the best is unrivalled.

JOB DESCRIPTION

We now require a truly exceptional, driven and proven Manager to help take us to the next level. 

Key contribution areas:

• Organise and efficiently use allocated staff resources to ensure the sales floor is always adequately covered
• Organise and manage the commercial merchandise and presentation of stock on your floor using your skills, knowledge, company reporting tools and competitor awareness
• Identify the development needs of your team and ensure regular coaching is carried out to allow staff to work to their full potential and achieve the company required standards
• Deliver exceptional customer service by ensuring all team members are fully conversant with promotional activity, product knowledge and our commitment to customer satisfaction
• Manage resources and prioritise responsibilities to ensure customer service always takes priority
• Communicate and ensure the adherence of all company policies and procedures from all staff and deal with noncompliance accordingly
• Ensure your team are versed on hourly, daily, weekly targets etc and are aware of key trends and promotions in store.
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors as and when required.
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role.

QUALIFICATIONS

Skills and knowledge:

• Commercially astute with the ability to quickly capitalise on opportunities
• Excellent planning, organising and project management skills.
• Sound time management and prioritising skills which allow you to manage multiple projects simultaneously
• Excellent analytical skills, the ability to interpret financial and sales data
• Excellent communication skills
• Excellent leadership and motivational skills

Personal qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Trend aware and well presented at all times

ADDITIONAL INFORMATION

Basic Salary £34,000 per annum 

All your information will be kept confidential according to EEO guidelines.