Job Summary:

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

The Global Transformation and Operational Strategy (GTOS) team plays a key role in supporting strategic operational initiatives for the Disney Worldwide Shared Services (DWSS) Transaction Services team (Payroll, Procure-to-Pay (PTP) and Travel and Expense (T&E) Accounting). Partnering with other Disney Financial Systems (DFS) team members, this group supports operational projects targeted at optimizing processes through technology modernization and/or process improvements, providing world-class services to multiple layers of customers and partners, leveraging contemporary technologies to innovate and improve value. GTOS also supports global expansions and transformations involving DWSS partners in the Asia-Pacific (APAC), Latin America (LATAM), and Europe/Middle East/Africa (EMEA) regions.

The Financial Systems Manager assists leaders by executing continuous improvement initiatives that reduce operational cost, improve customer service level, and drive process efficiency. The role will lead requirements gathering with multiple global and local functional teams, perform data mining, develop insights from analysis and present the resulting information in a structured and concise manner.

Responsibilities:

Process Improvement/Business Analysis:

• Collaborate with Transaction Services teams to identify operational issues and concerns and develop organized change strategies that improve efficiency or enhance service delivery
• Use data mining techniques to extrapolate and compile historical data; identify knowledge gaps and additional information needed to complete analysis
• Interpret historical data or perform process/gap analysis to evaluate problems and causes for which procedural or system changes are required
• Efficiently summarize information derived from data analysis to articulate the essence of complex issues
• Use creativity and analytical thinking to evaluate solution alternatives and develop recommendations
• Understand and identify cost/benefit opportunities and relationships of work efforts
• Partner with Transaction Services teams to develop key performance metrics (KPIs), and establish targets for performance monitoring
• Think beyond area of responsibility and understand how your area integrates with or impacts the rest of the site/organization
• Request and provide the right level of information necessary to get the work done
• Make connections between multiple ideas and understand how decisions and work efforts impact other areas and the broader organization

Project Management:

• Initiate, scope, and manage projects for identified improvements using standardized methodologies
• Identify and document business and functional design requirements for the implementation or enhancement of vendor-supported tools
• Provide timely and thorough status updates for all tasks and assignments
• Effectively prioritize and manage multiple concurrent tasks without compromising on timely delivery and quality of work
• Coordinate the testing of new systems and enhancements to existing vendor-supported systems; verify changes meet business requirements
• Focus on work priorities and eliminate non-value added work
• Demonstrate initiative, pro-actively take action when needed, and identify and resolve issues
• Accept responsibility for success and failures
• Manage multiple tasks simultaneously, effectively managing time and organization of work
• Prepare detailed organized project/work status memos and presentation packages
• Influence partners to meet project deadlines and solicit feedback
• Identify issues and seek out roadblocks that might delay achievement of objectives

People Management & Development

• Lead and grow a team of analysts that focuses on system and process improvements
• Continuously build and strengthen own and team’s professional skills
• Share knowledge and skills with others, including peers, partners, and clients
• Accept responsibility for success and failures of self and team

Basic Qualifications:

• At least 2-3 years’ experience executing projects using established project management methodologies
• At least 2-3 years of demonstrated experience executing projects that delivered process or system improvements preferably in financial services space
• Past experience bringing about and/or influencing change using data-driven analysis and process engineering
• Excellent verbal and written communication skills with a demonstrated proficiency of tailoring messages to the audience
• Demonstrated experience partnering with key operational stakeholders
• Excellent presentation skills using PowerPoint decks
• 2-3 years of experience using SAP Finance modules such as Procurement, AP and Payroll
• Demonstrated computer proficiency within Excel (Pivot, Functions, Macro), Visio and PowerPoint
• Demonstrated experience partnering with global stakeholders
• Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
• Excellent facilitator capable of influencing people in lieu of having direct authority
• Proven ability in making customers the key focus for decisions about business processes (i.e. Customer Focus)
• High level energy, self-direction and motivation
• Challenge status quo and drive new thinking across the organization

Preferred Qualifications:

• Experience transitioning financial services functions into a Shared Service environment
• Experience articulating and interpreting key performance metrics related to financial service functions
• Formal process improvement, project management or business analysis accreditation (e.g. LEAN Six Sigma, Black/Green Belt, PMP®, TQM or similar)
• Prior experience with business intelligence, data warehousing or reporting systems (e.g. Tableau, Business Objects Analysis, Cognos, MS SQL Report Builder, Power BI, or similar)
• Prior experience working on global payroll implementations
• Prior experience working with outsource service providers
• Prior experience working with procurement-related financial systems such as Ariba Suite of Products, BuyerQuest, Amazon Business etc.
• 1-2 years’ experience utilizing enterprise SQL database (MS SQL, Oracle, My SQL, SSRS) platforms

Required Education

• Bachelor’s Degree in Finance, Accounting, Business Administration, or similar career field or equivalent work experience

Preferred Education

• Master’s degree in Business Management or related field

This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.