Job Description:

Financial Representative

In the Financial Representative role, you will make a key impact on the branch culture by partnering with associates to help clients reach their goals. 

From the moment clients arrive at the Investor Center, you will own providing Fidelity’s best-in-class experience for them throughout their visit inspiring client dedication and engagement in order to develop long-lasting positive relationships with Fidelity. 

We will help you obtain your FINRA series 7 and series 63 licenses allowing you to provide fundamental financial guidance.

The Expertise We’re Looking For

A college degree is encouraged yet not required

We feel customer service, sales, phone or financial services experience will prepare you for this role

Banking, insurance, or financial experience is an excellent addition to your experience

Your passion for delivering a world-class customer experience and desire to be an excellent ambassador to Fidelity’s clients

Superb interpersonal, customer interaction and communication skills

We'll support you while you learn the FINRA licensing material and work to obtain your Series 7 & 63 licenses during your first six months

The Purpose of Your Role

It is our mission for the Financial Representative to have rewarding interactions with clients beginning with their arrival to the Investor Center.   As a multi-talented expert for compliance and all front lobby interactions, you will partner and contribute to branch success by providing a warm and welcoming environment upon client arrivals, helping them with service interactions and identifying planning and advice opportunities through those interactions.  Setting the tone so that visiting customers feel that the Investor Center is accessible, has warmth, and is a place that they can ask questions is paramount to contributing to client success. 

The Skills You Bring

Superb interpersonal skills and passion to engage with customers

An aptitude for sales to dedicatedly identify leads

Remarkable attention to detail and ability to prioritize

Computer literacy and experience working with multiple applications at once

Your organizational skills to manage multiple tasks simultaneously 

Adept at assessing client needs through both verbal and non-verbal communication

Ability to run and upkeep the lobby / lounge of Fidelity’s fast paced Investor Center

Inventory management experience to ensure all client collateral and office supplies are in stock

Aspiration to partner with Fidelity’s clients to build long-lasting relationship and financial plans. 

The Value You Deliver

A vital member of the team, you are offering support to Fidelity’s most wealthy and valuable clients daily

By identifying leads and making effective introductions, you are directly impacting the success of the branch

Your efforts will be valued by clients and you will find working with those clients a rewarding experience

As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team

How Your Work Impacts the Organization

Fidelity remains committed to delivering the best customer experience in the financial services industry. We help millions of people save and invest through personal investment accounts and workplace savings plans. Our associates build long-term relationships with our customers, helping them navigate our full range of investor products and services, including one-on-one investment guidance, wealth management, retirement planning, income strategies, and college planning services, as well as integrated employee benefits solutions.

Certifications:

Series 07 – FINRA, Series 63 – FINRA

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).”

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.