The Field Service Technician will be responsible for repairing, troubleshooting, and maintenance of TransPower’s electric / hybrid vehicles, energy storage and associated charging equipment. The position will support vehicle commissioning, integration, diagnosing operational problems and repairing equipment for vehicles and equipment in house, as well as in the field. Local daily travel may be required up to 90% of the time. Occasionally there will be overnight travel to locations mainly within California, will expand throughout North America as the company grows. Physical demands include, but are not limited to, bending, climbing, kneeling, reaching, sitting, standing, walking some heavy lifting, and maneuvering over, under and around vehicles and equipment, to service, maintain and repair.

Job Responsibilities 

•    Repair, maintain, troubleshoot and service electric/hybrid vehicles, systems, and equipment
•    Maintain good communication with internal/external staff such as engineering, fleet maintenance managers, drivers, co-workers, supervisors, and fleet mechanics
•    Maintain proper paperwork and documentation for repair and installations including written procedures and instructions
•    Complete assigned work accurately and in a timely fashion
•    Add notes to team’s field service software to enable follow-up communications with customer and historical data
•    Update vehicles in house and in the field with new service software
•    Train end users on operation, repair, and maintenance of all TransPower product lines
 

JOB REQUIREMENTS

QUALIFICATIONS

•    Trade school or higher in related field

•    5+ years related work experience

•    Journeyman level experience in the automotive market, preferably with heavy duty vehicles

•    Strong experience with electrical wiring, circuit testing, troubleshooting and general mechanical/electrical systems

•    Ability to operate independently with limited supervision

•    Ability to work outside in varying weather conditions

•    Ability to work without an office and out of a vehicle at different sites

•    Ability to interact professionally with internal and external customers

•    Good problem resolution and analytical skills related to troubleshooting technical issues, communicating, and documenting solutions to non-technical parties

•    Must be able to read schematics and diagrams

•    A self-starter with strong personal initiative and follow through to respond promptly to customer needs and requests

•    Reliable personal vehicle (TransPower does offer travel reimbursement)

•    Must be able to speak and write English

•    Proficiency with Microsoft Office products, including MS Excel and Outlook

•    Proficient oral and written communication skills

Meritor is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.