Your main responsibilities:  

•    Provide optimum service support for customers through phone, personal visits, etc.
•    Develop service-related trainings to field staff as well as customers
•    Perform service activities according to company policies and safety standards
•    Develop documentations for service-related issues and resolutions
•    Investigate and troubleshoot product service issues
•    Identify problems and record solutions for reference purposes
•    Educate customer representatives about the product usage and maintenance
•    Stay up to date on industry standards and technical service knowledge
•    Address customer inquiries in a timely manner
•    Coordinate with various teams to fix product issues
•    Inform management on product service issues as observed through interaction with clients
 

Qualifications

Your essential skills we are looking for: 

•    Technical qualification: Electrician (Group L) and above
•    At least 3-5 years of proven experience within electrical business / engineering / installation field
•    Good understanding of electrical regulations
•    Fluent Norwegian and English knowledge (both oral and written) is mandatory
•    Can do attitude & great communications skills will complete the profile 

You may apply to the role with Norwegian as well as with English resume!

What we offer to you: 
•    Competitive compensation and benefits package 
•    Permanent contract in a fast-growing global company  
•    Challenging projects in dynamic collaborative team 
•    We make ethics and culture matter – You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA
•    We make your perspectives matter - Different points of view are what drive innovation and collaboration, and at Eaton, innovation begins with top-to-bottom diversity. Our senior leadership is made up of individuals from diverse groups to help create an environment where employees feel represented and heard at every level
•    We make your aspirations matter – Eaton encourages internal promotion, whenever possible 
•    We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University